Head of Community Services (Children and Families)

Location: Norwich, Norfolk (with home working, mileage paid from your nearest service)
Salary: £52,690 - £59,686 (with the maximum rate based on post appointment performance)
Contract Type: Permanent / Full Time
Position Type: {Advertised Full Time / Part Time}
Closing Date: 07/07/2024 23:59

Head of Community Services (Children and Families)
Salary - £52,690 - £59,686 (with the maximum rate based on post appointment performance.)

Hours: 35 hours per week
Based: Norwich, Norfolk (with home working, mileage paid from your nearest service)

About you:
Are you looking for a new challenge and would like to join a team where you can work with like minded people to really make a difference to the lives of children and young people who are in care and leaving care? Do you believe that by co-producing services, valuing and trusting your team and being aspirational helps get the best outcomes? Do you like the idea of working for a vibrant local voluntary organisation where you can really have an impact and help shape the vision for care and leaving care services? Would you like to be part of the leadership team for our forward thinking charity?  If so, we would love you to hear from you!

About the role:
You will be taking on the line management of our community services, which currently includes our fostering service, our leaving care service and our internal staffing agency (Mobile Team) but this may be subject to change in the future. 

About Break:
Here at Break we love delivering amazing services for children and young people and there are currently 270 across care services and you will sit as part of the care leadership team alongside a team of 8 brilliant people!  Our team are committed to providing care, support, and a brighter future for local children, young people, and families who need us, for as long as they need us. As an innovator in transition support for young people leaving care, we also have a range of residential services, a therapeutic service, a fostering agency and services for disabled children and their families. Our work allows some of the most vulnerable children and young people locally to stay in their communities and near the people who are important to them.

Our approach is unique. Our services are trauma-informed and co-production is at the very heart of everything we do. Our charitable status means we are able to offer wraparound support which goes above and beyond to the young people we care for. This wraparound support doesn’t stop once they’ve left our service, it’s a lifelong offer meaning that we keep our connections with young adults as they turn 18 and are available to them for as long as they need us. 


We aspire to excellence and employ experienced, resilient, skilful and creative senior managers to inspire our service delivery and provide support to our teams.


It is a great time to join Break as we are one year into our three-year care strategy informed by our staff, management teams and, most importantly, the children and young people we support. It focuses in on four key areas: staying local to communities, being ambitious for our young people, staff and services, delivering high quality services and using our charitable income to add value.



As a not-for-profit, we are committed to investing in our employees and ensure there is support to enable a healthy work/life balance, including -

  • A “golden hello” scheme welcoming you to our services, with £500 paid to you one month after your start date and a second £500 at the six-month mark, depending on eligibility to scheme. (Candidates referred to Break via a recruitment agency are not eligible).
  • An excellent relocation package
  • Excellent annual leave package, including additional service-related holiday from 2 years
  • Company funded medical cash plan
  • Employee Assistance Program (EAP)
  • Access to a wealth of training and learning opportunities including the opportunity to enhance your professional development through funded level 7 courses.
  • Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
  • Access to multiple wellbeing initiatives
  • Pension salary sacrifice
  • The opportunity to influence Break’s strategy and direction as a member of the Executive and Leadership Teams.
  • Life assurance to the value of 3x your annual salary.
  • And so much more

If you would like to develop your career and make a real difference in a child or young person’s life, please apply. This position will close to applications on the 28th June 2024. 


Full details of the role, including a job description and person specification can be found within the ‘documents’ section


Additional Information
People are our biggest asset in our organisation. We recognise that the key to providing the highest quality of care is to ensure we have a diverse workforce using their life experiences to give the children and young people a well-rounded right start in life. We welcome and encourage applications from people of all backgrounds.

The first interview will be a Safe Care/ Warner style interview. If successful after the first interview, candidates will then be expected to attend a formal interview.

An enhanced DBS check is required for the role.  This will be paid for by Break.

To comply with OFSTED requirements, you will be asked to provide details of your full employment history. 

We are happy to consider any reasonable adjustments that candidates may need during the application or recruitment process.  If there are additional options you would like to request, please contact contactrecruitment@break-charity.org.  We also offer reasonable adjustments in the workplace.

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UKVI requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK. We will ask to see and take a copy of an appropriate official document as set out in the UKVI guidelines. Do not send anything now, further information will be sent to you should you be invited to interview.


This job is also known as: Leadership, Children, Children in Care, Children’s Care Services, Care Head, Head of Service, Head of Care, Care, Children’s Social Care




The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.